FAQ

Orders are shipped out in 1-2 business days. Orders placed on Friday after 12:00 pm MST will be shipped the following Monday. After orders are shipped there is a 2-7 business day processing time. * This is for domestic USPS Shipping

ORDER TRACKING
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information as soon as it ships. If you have questions about your order tracking please message us at howdydisco@gmail.com

ROUTE PROTECTION

INFORMATION ACCURACY
Please confirm your address and make sure you provide all shipping details before submitting your order at checkout

DUTIES FOR INTERNATIONAL ORDERS
Howdy Disco, LLC is not in control of any country specific tariffs or duties imposed on your order by our respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fee will be your responsibility. If you used a promotional code on your order, you will be charged taxes and duties on the original price of your items. We are legally obligated by Border Agencies to show the original price of items purchased on the shipping label. 

All packages are shipped from Utah, USA

We except returns and exchanges within 14 days of your order. You are responsible for shipping cost.

Returns will be given a store credit upon return of item.

If you receive your order and there is an issue please contact us at howdydisco@gmail.com within 3 business days.

By using the website, www.howdydisco.com, you (referred herein as a website user, customer, or visitor) agree to the following Privacy Policy terms:

Overview. Howdydisco.com (aka “Howdy Disco, LLC”) (the Company, We, Us) has the highest respect for privacy and personal information of our users, customers, and visitors. Information that is submitted to this website (site) will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law, including the California Consumer Privacy Act (CCPA) and the European Union’s General Data Protection Regulation (GDPR). At this time, we do NOT target users who reside in the European Economic Area (EEA) nor do we offer products or services to users residing in the EEA. If you are located in the EEA, please discontinue use of the Site. Except as provided in this Privacy Policy, we will not release your personal information without express permission except for purposes of data verification and supplementation or such uses as are described in the Company’s relevant policies. 

Representations. Howdy Disco, LLC holds all the necessary licenses, consents and authorizations required to engage in the sale and performance of the programs and services offered on the website.

Purpose of Data Collection. We may log your IP address when you visit the website. The information logged allows us to track a user throughout the visit to the website. We do not use this information to capture demographic or other information; rather, it is used simply in the administration of the website.
Permitted Use of Personal Information. There are times when Howdy Disco, LLC may specifically ask for information about you when you sign up to use a service or participate in a Howdy Disco, LLC program. We may need certain Personal Information - such as name, user or customer identification, e-mail address, billing address, type of computer, or credit card number - in order to provide that service to you. If you allow us, we may also use that Personal Information to let you know of additional programs or services about which you might be interested. We may contact you via e-mail on a regular basis to advise you of information related to your account or the Company. Other e-mails may be sent from us informing you of updates or changes. 
You have the right to make requests regarding your personal information. You can: Review the personal information we have about you or request a copy of it; Ask us to update or correct personal information if it is inaccurate; Request that we delete your personal information; Opt-out of sharing your personal information with third parties for some purposes, including sharing that may be defined as sale under applicable laws; Object to certain types of uses of your personal information; and Make choices about receiving email marketing. 

If you ask us to delete or stop using your personal information, we may not be able to honor that request if the information is required to process your payments or returns, fulfill your order, or comply with tax, audit or regulatory requirements. You may submit a request for access or deletion of your personal information by contacting us at the email below.

No Unauthorized Disclosure to Third Parties. The nature of the website requires us to obtain information about your searches, purchases, and activities related to the website. Information that identifies you personally will not be provided to, sold or disclosed to any third party without your express permission. We restrict access to your data to our service representatives who need such access to better serve you. In addition, we may provide limited access to Company personnel who provide financial, administrative, or other services in support of the website and Company. These persons are restricted from using this data in any way other than to provide services to us and you, and may not otherwise disclose or otherwise use the data.

Use of Cookies. You will not be able to log on to the website without enabling your browser to accept cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Cookies are alphanumeric identifiers that a Web site can store on a user’s computer hard drive. Our program may use cookies when you log on to your account with your User Name and Password. These cookies allow us to remember you as you visit the website, so that you do not need to reenter your information. Our usage of cookies also allows us to track where users go when they visit the site. We may use this data to deliver targeted information to you and other similar functionality. By using this website and/or clicking on any link on the website you confirm your consent to our placing and using cookies in accordance with this Privacy Policy.

Website Links. The site may contain links to other websites. We may not have undertaken a review of the privacy policies or terms and conditions at any third party sites, and we make no representations about the privacy policies or levels of security at these sites or the applicable terms and conditions. We are not responsible for the applicable terms and conditions or the privacy practices used by such third party sites.
Disclosure Required by Law. We may disclose personal information if required by law or we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on us or otherwise in connection with the site.

Appropriate Age of User. We NEVER request or knowingly collect Personal Information from persons under 18 years of age ("children") and particularly those under 13 years of age. We do not knowingly use or share Personal Information from minor-aged persons with third parties. We never give children the ability to publicly post or otherwise distribute Personal Information. We never entice children with the prospect of a special game, prize or other activity to divulge Personal Information. A primary mission of Howdy Disco, LLC is to protect children and other innocent persons. We do not knowingly “sell,” as that term is defined under applicable law, including the CCPA, the personal information of minors. We encourage you to participate in your child's experience on the Internet and to review important safety tips with each child before he or she explores the Internet.
Security. We take commercially reasonable precautions consistent with general industry practices to protect your information. Submitted sensitive payment data is protected. 

We protect any other sensitive information both online and off-line. Access to user, customer or visitor information is restricted in our offices. Only individuals who have a need to know such information to perform a specific job (for example, customer service) are granted access to personally identifiable information. Furthermore, all such individuals are kept up-to-date on our security and privacy practices. When an employee is hired, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and the requirements on them to ensure our users' information is protected. 

You are responsible for maintaining the confidentiality of your account, login, password, and other personal data, and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We ask you not to share a password with anyone. 

Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH IN ARTICLE 2, Howdy Disco, LLC DOES NOT MAKE, AND HEREBY EXPRESSLY DISCLAIMS FOR ITSELF AND ON BEHALF OF ITS AFFILIATES, ANY REPRESENTATION OR WARRANTY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Support. If you need to correct or update personal information, or should you have any questions related to your account or any other issue, you may contact us at the email below. Our service team will be glad to assist you.

Updates or Changes. Any changes to this Privacy Policy shall be posted online on our website. Changes shall be considered effective immediately after the changes are posted on this site. The Privacy Policy was last revised on Jan 1st, 2024 . If at any point we decide to use personally identifiable information or other information disclosed by you in a manner different from that stated at the time it was collected, we will notify you by email prior to implementing such change. You will have a choice as to whether or not we use the information in this different manner. Otherwise, we will use information in accordance with the Privacy Policy under which the information was collected.

Governing Law, Jurisdiction & Venue. This Privacy Policy is governed by and shall be construed in accordance with the laws of the state of Utah. Any dispute brought hereunder must be done exclusively in a Utah forum under Utah’s applicable jurisdiction and appropriate venue. Any provision in this Privacy Policy that conflicts with any applicable law shall be void.

Contact Howdy Disco, LLC If you have any questions or concerns regarding our Privacy Policy, security, or our use of your information, please contact us via e-mail: howdydisco@gmail.com .

This Privacy Policy is effective as of January 1, 2024.

his website is operated by Howdy Disco, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Howdy Disco, LLC . Howdy Disco, LLCoffers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS 
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). 
You must not transmit any worms or viruses or any code of a destructive nature. 
A breach or violation of any of the Terms will result in an immediate termination of your Services. 

SECTION 2 - GENERAL CONDITIONS 
We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or , use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 
Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service/product (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES (if applicable) 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are not subject to return or exchange according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

For more detail, please review our Returns Policy. 

SECTION 7 - OPTIONAL TOOLS 
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

SECTION 8 - THIRD-PARTY LINKS 
Certain content, products and services available via our Service may include materials from third-parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

SECTION 10 - PERSONAL INFORMATION 
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

SECTION 12 - PROHIBITED USES 
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall Howdy Disco, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 - INDEMNIFICATION 
You agree to indemnify, defend and hold harmless Howdy Disco, LLC. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

SECTION 15 - SEVERABILITY 
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

SECTION 16 - TERMINATION 
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

SECTION 17 - ENTIRE AGREEMENT 
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

SECTION 18 - GOVERNING LAW 
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States. 

SECTION 19 - CHANGES TO TERMS OF SERVICE 
You can review the most current version of the Terms of Service at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 20 - CONTACT INFORMATION 
Questions about the Terms of Service should be sent to us at howdydisco@gmail.com

By purchasing our products, you the buyer, assumes all responsibility and liability. Howdy Disco. LLC waives all responsibility and liability to the customer once items have been sold and shipped.